Our AI receptionist for med spa calls answers as your business, books consultations and routes clinical concerns to your on-call clinician. Try a fictional call in the browser to hear how your front desk could sound.
Consult requests, approved prices and clear clinician handoffs, day and night.
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Your receptionist answers forwarded calls while your team is in treatment, at lunch or away for the evening. A caller can leave useful details or request a consultation without waiting for your front desk.
A missed call can mean a consultation request your team never gets to discuss. During a busy booking period, the phone might ring while your receptionist is welcoming a client or your clinician is finishing treatment.
We built an AI answering service for medspa owners who want those callers to have a next step. Forward all calls, or choose busy, no-answer or after-hours coverage. Your receptionist can collect a message, book a consultation in Google Calendar or take details for your callback.
Your team still handles the personal judgment behind treatment decisions. The receptionist keeps the conversation focused on front-desk tasks and passes clinical concerns to your clinician. Explore med spa call handling for a closer look at that division.
Your receptionist asks about the requested service, records the caller's details and follows your instructions for the next step. Post-treatment concerns go to your clinician, with emergency callers directed to 911.
Your receptionist collects the details your team needs to continue the conversation. For a consultation request, that means asking which service interests the caller and recording their contact details. It can book in Google Calendar or pass the request back to you.
For a post-treatment reaction, vision change or trouble breathing, the script directs emergency callers to 911 and reaches your clinician now. The AI does not diagnose, give medical advice or decide how serious a symptom is.
You receive a call summary, urgency tag, transcript and recording by email and app push notification. An urgent warm transfer gives your on-call person a short summary before they press 1 to accept. Read about post-treatment call routing before setting your instructions.
The browser demo lets you hear how a fictional med spa handles different calls. Listen for the greeting, the intake questions and the point where the receptionist brings in a clinician.
Sample business (fictional): Lumen Aesthetics
Which call? and press Talk to it.
New message for Lumen Aesthetics
Botox consult booking.
Booked for Friday, 8 to 10 a.m. (example time). Confirmation is in the summary.
Part of the transcript (example)
The whole transcript and the recording are in the dashboard.
What the owner receives after a call like this (example).
New message for Lumen Aesthetics
Botox consult booking.
Booked for Friday, 8 to 10 a.m. (example time). Confirmation is in the summary.
Part of the transcript (example)
The whole transcript and the recording are in the dashboard.
New message for Lumen Aesthetics
Price question.
Answered from the spa's approved price list. No quote beyond it and no promise of results.
Part of the transcript (example)
The whole transcript and the recording are in the dashboard.
New message for Lumen Aesthetics
Post-treatment reaction.
Connected the on-call clinician right away; told to call 911 if it gets worse or breathing is hard. No medical advice given.
Part of the transcript (example)
The whole transcript and the recording are in the dashboard.
New message for Lumen Aesthetics
Membership question.
Message taken for the spa, along with the caller number.
Part of the transcript (example)
The whole transcript and the recording are in the dashboard.
New message for Lumen Aesthetics
Reschedule a treatment.
Booked for Friday, 8 to 10 a.m. (example time). Confirmation is in the summary.
Part of the transcript (example)
The whole transcript and the recording are in the dashboard.
New message for Lumen Aesthetics
Gift card question.
Message taken for the spa, along with the caller number.
Part of the transcript (example)
The whole transcript and the recording are in the dashboard.
The demo below shows how your med spa AI receptionist handles a conversation, then turns it into something an owner can review. Start with a Botox consult request to hear the intake, or ask about a price to check whether the answer stays within the fictional spa's list.
Try a membership question, a treatment reschedule or a gift card inquiry to hear ordinary front-desk conversations. For the post-treatment scenario, listen for the move to a clinician instead of advice about symptoms.
The business and patients in these examples are fictional. Use invented details, then inspect the summary and transcript to judge what your team would receive. Open all six demo scenarios to compare the conversations before requesting a free trial.
Your receptionist answers as your business once your calls forward to it. We provide a local number and forwarding guide, then send call details to you by email and app push notification.
Forwarding sends calls from your existing business number to the local number we provide. Choose the coverage that suits your front desk, using the guide for your carrier or phone system. Make a test call before switching on coverage for real callers.
Your receptionist opens with a virtual-assistant disclosure and recording notice. It then answers from your business information, gathers the requested details and books appointments in Google Calendar or takes a callback message.
Call alerts arrive by email and app push, with a daily email digest for review. You can read transcripts, play recordings and check usage in the dashboard. See the setup process for how onboarding, forwarding and your first test fit together.
Choose based on what you want a caller to accomplish: book or leave details with AI, speak with a live receptionist, or record a voicemail for your team to return.
AI suits calls where you can define the questions, answers and next step. A consultation inquiry or opening-hours question gives your receptionist a clear task. Clinical questions still need your clinician, regardless of who answers first.
A live receptionist can notice conversational nuance and adjust when a request is unusual. Your own front-desk staff also bring personal knowledge of your clients and daily schedule. Those strengths matter when choosing which calls to forward.
Voicemail may suit a business that prefers to return messages personally. It leaves the conversation, clarification and booking to your team. Compare the caller experience you want, then test an ordinary inquiry and a difficult scenario using our browser call demo.
Compare the charge for answering with the time your team spends returning messages. Our plan is $399 per month with 500 AI minutes included and $0.20 per extra minute.
The useful cost of a call includes what happens after it ends. If your team has to call back to ask which consultation someone wanted, that conversation also takes staff time. A fuller message gives your front desk more context for the next step.
For AI, compare expected call time with your monthly allowance. For a live service or part-time hire, ask what coverage and follow-up work the arrangement includes. For voicemail, consider who will return messages during your busiest periods.
Our subscription is month to month. The free trial is available on request for 14 days, capped at 100 minutes, and a card is required before forwarding goes live. Review the plan and trial terms alongside the demo results.
You can enter the receptionist's call summaries into the software your spa uses. Direct connections to practice-management systems are not live; appointment booking is available in Google Calendar or handled through your callback.
Call summaries give your team details to enter into its existing records. If you use Boulevard, Zenoti, Mangomint, Vagaro, AestheticsPro, Aesthetic Record or PatientNow, plan for that manual step. Direct software connections are planned by demand.
Google Calendar booking is available for appointments you want the receptionist to arrange there. If your main schedule lives elsewhere, choose message collection and have your front desk confirm the consultation through its usual process.
Try that workflow during your test call: make a fictional request, read the summary and decide whether your team has enough information to follow up. Check the current software connection status before choosing your booking approach.
You set up your receptionist through an onboarding chat, then test its answers and routing. Prepare your service list, approved prices, opening hours and on-call contact so the first test reflects your spa.
Setup starts with an email sign-in link and an onboarding chat of 10 to 15 questions. Your website and answers give the receptionist its business information. Include services you do not provide so a caller gets a clear answer.
Prepare your approved price list and decide which requests should become bookings or callback messages. Set the order for reaching your on-call clinician, then test a fictional concern to check that the right person receives it.
Before forwarding real calls, review the greeting, summary and booking outcome from your test. Change settings by telling the AI what you want in plain words. You can request a free trial; we email your sign-in link when ready.
Ask any answering provider to show its greeting, a clinical handoff and the message your team receives. Those examples help you judge its fit for your spa more clearly than a feature list.
Ask for a demonstration of the calls your spa actually receives. A consultation inquiry tests intake and booking; a price question tests whether the answer stays within your list. A fictional reaction call shows how quickly the conversation moves to your clinician.
Check who receives urgent calls and what happens when the first contact cannot take one. Ask how to review recordings, change instructions and cancel the service. Include the staff who will use the messages in your evaluation.
Our position on use with protected health information is the pending status (no business associate agreement is in place). Until that status is set, do not use the service with protected health information. Review our data-handling information before deciding which information to share.
We use your website and onboarding answers to teach your receptionist your services, hours, price policy and routing instructions. Once you forward calls, it answers as your business, asks for useful details and books in Google Calendar or collects a callback message. You receive a summary and call record to review.
Yes. Your receptionist says it is a virtual assistant and that the call is recorded at the start of the conversation. That disclosure cannot be switched off. Hear the greeting in the browser demo and judge whether its tone suits your premium brand before forwarding business calls.
Your receptionist answers price questions from the list your spa supplies. It does not invent a quote or promise treatment results. Include your price policy during onboarding, then test a fictional inquiry to hear how the answer stays within the information you have approved for callers.
Calls about a post-treatment reaction, vision change or trouble breathing are routed to your clinician now, with emergency callers told to call 911. The AI does not give medical advice, diagnose symptoms or make triage decisions. Set your on-call contacts and test the handoff using a fictional scenario.
Your receptionist can book appointments in Google Calendar or take the details for your team to call back. Choose the approach that fits your scheduling process. If your schedule is in spa software, your team can use the summary to arrange the appointment there; direct connections are not live.
Yes. Keep your existing number and forward calls to the local number we provide. You can choose all calls or limit coverage to busy, unanswered or after-hours calls. We provide a forwarding guide for your carrier or phone system and include a test call before you go live.
Call alerts arrive by email and app push notification with a summary, urgency tag, transcript and recording. You also receive a daily digest email. For urgent routing, choose a warm transfer or page in your preferred contact order. During a warm transfer, your contact hears a summary and presses 1 to accept.
Your receptionist speaks English and Spanish, and callers can switch languages during the conversation. Test a fictional booking request in the language your callers use. Review the resulting call record so you can judge both the conversation and the details your front desk receives afterward.
It can take a message and your caller's details for a callback rather than supply an answer outside your business information. Clinical questions go to your clinician. Review the transcript to see what was missing, then tell the AI any approved business details you want it to use on future calls.
Start with the browser demo, which needs no signup. Request a free trial of 14 days, capped at 100 minutes; a card is required before forwarding goes live. Your subscription is month to month, and you can cancel online in one click, effective at the end of your paid month.
Try a fictional call, then review the message it creates. Request a free trial; we email the sign-in link when ready so you can add your spa's details.